Help
Frequently asked questions.
Practical information about ordering, delivery, documentation and research-use restrictions.
Where do you deliver?
We currently deliver to addresses in England, Scotland and Wales. See the Delivery page for the current service and charge.
How can I pay?
Payments are processed securely through Viva.com’s hosted checkout. The available card and digital wallet payment methods are displayed when you proceed to payment.
Who may buy these products?
Products are intended only for adults authorised to purchase for legitimate laboratory research. They are not for human or veterinary use.
Can I cancel or return an order?
Cancellation and return rights depend on dispatch, the condition of the goods and any applicable statutory right. Review the Returns & Refunds policy before ordering or contact us promptly.
How do I request product documents?
Email sales@aminoworks.co.uk with the product name and strength. We will confirm which supplier or batch-specific documents are available.
Do you provide usage or dosing guidance?
No. Amino Works does not provide medical, dosing, administration or veterinary-use guidance.
Need return details? Read the Returns & Refunds policy.